Release notes

A release focused on the everyday: managing your team is quicker, and forms tell you what they need before you hit save.

• Resend an invite: chase up anyone who hasn't accepted their invitation yet, straight from the users list.
• Filter your users: narrow the users list by role and by status to find who you're after.
• Edit a team member's name: Provider Managers can now correct a user's first and last name.
• Improved: saving now confirms itself, with a clear message whenever a change is recorded (or when something needs another look).
• Improved: required fields are marked, and you'll no longer see validation messages for fields that don't apply to what you're filling in.
• Improved: switching between a service and the provider level keeps you on the tab you were on, instead of sending you back to the Overview.
• Improved: links and related-outcome shortcuts now open on the right tab, so a shared link lands exactly where you meant it to.
• Fixed: a service update no longer clears the state or territory recorded against your provider.
• Plus ongoing security, privacy, performance and reliability improvements across the platform.

A maintenance release with minor fixes and improvements across the platform.

Our biggest release since 2.0. Your policies, your staff acknowledgements and your audit evidence now live in Coverage, and flow straight through to the outcomes they support.

• Policy management: store every policy with full version history, and choose which ones your staff need to acknowledge.
• Policy acknowledgements: a guided review that walks each staff member through the document and records their acknowledgement.
• Policy dashboard: acknowledgement progress across your team at a glance, with a drill-down into anyone who's fallen behind.
• Supporting documents: an evidence library at both provider (AECT) and service (CDECT) level, so you can see what's been provided and what's still outstanding.
• Linked evidence: policies and supporting documents now appear as evidence against the outcomes they support, with no double handling.
• New Staff role: a light-touch role for team members who only need to read and acknowledge policies.
• Provider & service settings: set your service categories, and flag where you're working towards conformance.
• Improved: far more room to write, with improvement descriptions and planned actions no longer cut short.
• Improved: easier tables and navigation, including full-width table pages, a header and sidebar that stay put as you scroll, and your selected tab holding as you move between outcomes.
• Plus ongoing security, privacy, performance and reliability improvements across the platform.

This release focuses on managing your team and capturing more context against your outcomes.

• Find and manage users faster: search your user list, filter to deactivated accounts, and reinstate someone in a couple of clicks.
• "Other" notes on outcomes: a dedicated tab to capture notes that don't belong to a specific evidence item.
• Improved: a confirmation step when removing a user, so it's harder to do by accident.
• Fixed: interface polish, including the add-user form and navigation styling.
• Plus ongoing security and reliability improvements across the platform.

Coverage 2.0 is a ground-up rebuild for the Strengthened Aged Care Quality Standards. It's the foundation everything since builds on.

• Strengthened Standards self-assessment across the seven standards, with outcomes and the five conformance ratings, set at both provider and service level.
• Evidence & related outcomes: link documents and notes to the outcomes they support, and see how related outcomes carry across standards.
• Plan for Continuous Improvement (PCI) & reports: generate provider- and service-level reports on demand.
• Audit-ready outputs: assemble your evidence and ratings into regulator-aligned packages.
• Simplified roles for a cleaner launch experience.
• Built on refreshed security, privacy and reliability foundations.