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How-to guide

Set what your provider is working towards

Tell Coverage which stage of registration your provider is working towards, so it shows the right documents and requirements.

Updated 11 July 2026 ·2 min read·For: Users with Manage Providers access

This setting tells Coverage which stage of the registration process your provider is currently working towards. It drives what you see elsewhere in the platform, most importantly which supporting documents and policies apply to you.

Before you start You'll need Manage Providers access. The setting lives on the Provider details form, alongside your provider name.

Set it

  1. Go to Manage → Provider.
  2. In the Provider details section, find What is your provider working towards?
  3. Choose one option:
    • Registration: seeking registration for the first time.
    • Renewal: renewing an existing registration.
    • Variation: varying an existing registration.
  4. Select Save changes.

The 'What is your provider working towards?' field on the Provider details form. The 'What is your provider working towards?' field on the Provider details form.

Tip Existing providers were migrated with a default of Renewal. If that's not right for you, update it. The value determines which document and policy lists Coverage shows.

Good to know

  • The field is required, so the form won't save without a selection.
  • Changing the value and then leaving the page without selecting Save changes discards the change, so always save first.

What happens next

Coverage uses this setting to tailor your supporting documents and policy lists to the right mode. Change it later and those lists update to match (your existing uploads are kept).

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