Roles & access
Manage users, roles and permissions across your organisation.
4 articles
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4 guides in this topic.
The Provider Manager role
The highest-access role, for people who run compliance across your whole organisation: every service, provider-level evidence, users, policies and settings.
The Service Team Member role
A mid-level role for people who do the day-to-day compliance work at the specific services they're assigned to, without access to other services or the provider level.
The Staff role
A lowest-privilege role for people who only need to read and acknowledge policies, and nothing else.
Understanding roles and access
How Coverage's user roles work: what Provider Managers, Service Team Members and Staff can each see and do, and how access is scoped to your services.