Policy management and supporting documents are here
Store and version your policies, get staff acknowledgements, and keep every piece of audit evidence in one place, all inside Coverage.
A few weeks ago we shared a first look at centralised policy storage. Today it's live, and it doesn't arrive alone. Alongside it we're launching supporting documents, giving you a single home for the policies your team follows and the evidence that proves it.
No more chasing the latest version in a shared drive. No more wondering who's actually read the new procedure. And no more scrambling to find the right file when an audit lands.
Your policies, versioned and acknowledged
Policies now live in one place, always current, and tied to the standards they support.
- One source of truth: store every policy with full version history, so the current version is never in doubt.
- Real acknowledgements: publish a policy and ask staff to read and sign off, with a clear record of who's up to date and who isn't.
- Compliance at a glance: see acknowledgement progress across your team on the policy dashboard, and drill into anyone who's behind.
- Evidence, automatically: policies flow through as evidence against the outcomes they support. No double handling.
Every piece of audit evidence, in one home
Supporting documents give you a tidy, always-ready evidence library at both provider and service level.
- Upload once, find it fast: add the documents your audit needs and see them organised in one list.
- Always current: replace, archive and download documents in a couple of clicks, so old versions never linger.
- Nothing missed: see exactly what's been provided and what's still outstanding.
Getting started
Both features are available now. When you're ready to dig in, our help centre walks through every step:
- Manage policies and procedures: publish, version and choose what staff must acknowledge.
- Acknowledge a policy: the guided review experience for staff.
- Track policy acknowledgements: see compliance and chase what's outstanding.
- Add and manage supporting documents: build your evidence library.
Browse everything under Policies & acknowledgements and Supporting documents in the help centre.
It's all part of the same goal: making the Strengthened Standards feel manageable, with your policies, acknowledgements and evidence working together instead of living in separate places. We'd love to hear what you think.
The Coverage team works with aged care providers to turn regulatory change into software people actually enjoy using.